- Speaker
- Rudy Firmansyah and Arman Damopolii
- Role at the time of recording
- System Maintenance Manager, Information Technology Group, and Manager Corporate Communication
- Organisation
- PT Tugu Pratama Indonesia
- Sector
- General and energy insurance, Pertamina Group, Indonesia
- Services delivered by Arfadia
- Corporate website development, content photography, online marketing including SEO, SEM and email
- Agency
- PT Arfadia Digital Indonesia
Full transcript, English translation
The speaker recorded this testimonial in Indonesian. The complete English translation is below, followed by the verbatim original so both can be checked against the recording.
I am Arman Damopolii, Manager Corporate Communication at PT Tugu Pratama Indonesia. PT Tugu Pratama Indonesia is a Pertamina subsidiary specialising in energy insurance.
My name is Rudy Firmansyah. I am one of the managers in IT at PT Tugu Pratama Indonesia, entrusted by the team with revitalising our corporate website back in 2013.
After going through a vendor selection process at the time, we agreed on Arfadia as our partner for building the website.
Looking at the final result of the Arfadia team's work, we are satisfied and it matched our expectations, with good features such as a CMS that lets us maintain the website easily, and reporting features with statistics that help us produce reports easily.
So we see the Arfadia team as a group of creative young people who understood what we wanted and translated our website into designs that are up to date and attractive.
On top of that, the Arfadia team was very cooperative to work with. Every complaint we raised was responded to the same day.
We thank the Arfadia team for making our website better. Going forward we hope to work with the Arfadia team even better and receive maximum service. Success to Arfadia.
Original transcript, Indonesian
Saya Arman Damopolii, Manager Corporate Communication PT Tugu Pratama Indonesia. PT Tugu Pratama Indonesia adalah salah satu anak perusahaan Pertamina yang mengkhususkan diri di bidang asuransi energi.
Nama saya Rudy Firmansyah. Jabatan saya salah satu manager di IT PT Tugu Pratama Indonesia, yang dipercayakan sama tim untuk merevitalisasi corporate website kami pada tahun 2013 yang lalu.
Setelah melalui proses pemilihan vendor pada waktu itu, kami sepakat memilih Arfadia sebagai rekanan dalam kerja sama membuat website.
Dari hasil akhir kerja tim Arfadia, kami merasa puas dan sudah sesuai dengan harapan kami dengan memberikan fitur fitur yang baik seperti CMS ya, dapat dengan mudah memaintain website kami, serta fitur report yang berupa statistik yang dapat membantu kami dengan mudah membuat laporan.
Jadi kami melihat tim Arfadia adalah sekelompok anak anak muda yang kreatif yang dapat memahami keinginan kami, menterjemahkan website kami dengan desain desain yang up to date serta menarik.
Di samping itu pula, tim Arfadia sangat kooperatif dalam bekerja sama. Jadi setiap keluhan yang kami sampaikan, hari itu juga langsung ditanggapi.
Kami ucapkan terima kasih kepada tim Arfadia yang sudah membangun website kami menjadi lebih baik. Harapan kami kedepannya, kami dapat bekerja sama lebih baik lagi dengan tim Arfadia dan bisa memberikan service dan pelayanan yang maksimal. Sukses untuk Arfadia.
What the client reported
Points stated by the client on camera, taken directly from the transcript above.
Selected through a formal vendor selection process at a Pertamina Group subsidiary.
CMS delivered that allows the client to maintain the site without vendor dependency.
Statistical reporting features that simplified internal report production.
Same day response to issues raised during the engagement.
